Apple Ranks Highest in Smartphone Customer Satisfaction

    • September 19, 2010
    jdpower survey

    For the fourth time in a row, Apple ranked highest in customer satisfaction in a recent J.D. Power and Associates survey.  The survey weighed user input in several major categories, including operation, operating system, physical design, features, and battery function.  Apple was closely followed by Motorola and HTC, followed by RIM, Samsung, and Palm – followed by Nokia in dead last.  Read more from the J.D. Power and Associates full report here.

    jdpower survey

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    Eugene O’Rourke is recognized as one of the top 40 executives under the age of 40 by the Jacksonville Business Journal, marketing executive of the year by the Best in Biz awards, recipient of the BizTech Innovation award, and several Horizon Interactive Media awards.

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